Strengthen relationships with handwritten notes 

At our marketing seminars and coaching sessions we remind agents: “your customers don’t care how much you know until they know how much you care.”  One simple way to show you care is with a personal touch.  Try applying handwritten notes to letters (at the top or as a P.S.);  hand-addressing envelopes; and writing personal messages on your agency notepaper (appointment confirmations, thanks for interviews, congratulations, et al).  Your customers and prospects will appreciate the fact that you took the time to add the personal touch!